Why is it so hopelessly difficult to be an electricity customer? Do we really get anything from being loyal to our bank? Are we left empty-handed if the plane doesn't go? And how long can we actually complain about the mobile when it stops working?The Consumer Council is celebrating 70 years - and consumer director Inger Lise Blyverket and consumer lawyer Thomas Iversen are coming to show how we can save thousands of kroner with small measures, while at the same time reducing the footprint of our own consumption.Afterword, it is possible to ask questions about your consumer rights, how you can switch to a cheaper loan or find a better electricity contract.