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If you’re flying in Norway, the airline can help you reserve seats with enough space, while ground staff can help you on and off planes. Please contact the airline and airport at least 48 hours in advance to notify them of your needs.
You can get to most airports in Norway by bus and/or taxi, and some have train connections. Almost all airport buses are wheelchair accessible and equipped with lifts or ramps. Toilet facilities are not normally available on trains and buses to and from airports.
If you have special needs for your journey to the airport, please contact the company you’re travelling with in advance.
If you have special needs for your train journey, please book your ticket either from a customer representative at the station or by contacting Norwegian State Railways (NSB) Call Center.
Assistance is available for getting to and from your train at some stations. Assistance on your journey is free of charge and must be booked at least 24 hours in advance. Assistance getting on and off the train does not require advance booking, but it is still recommended to contact the customer centre beforehand. If you bring your own assistant, they are entitled to a discount.
Most modern trains have lifts for wheelchairs, as well as wheelchair accessible toilets, security attachments for wheelchairs and at least one broad sleeping compartment. These must be booked in advance. The stops will be announced over the PA system and displayed on screens in the carriages.
Modern express and long-distance buses have a lift for wheelchairs, and attachment points to secure them in the bus. New buses have toilet facilities on board, accessible for disabled travellers. In newer buses, digital displays show the next stop. These are also announced over the PA system.
Note that guide dogs can’t take the bus if other passengers are severely allergic. Please contact the bus company in advance if you are bringing a guide dog or have other special needs.
Newer local buses have ramps, either manual or automatic. In the larger towns, most buses have low floors and a button which will keep the doors open until everybody is on board. The newest buses display the next stop on screens, and the stops will also be announced over the PA system. Guide dogs are usually allowed on local buses.
In Oslo, newer trams have low floors and are easy to access for the mobility impaired. Older trams often have narrow stairways and can be challenging to access without assistance. In Bergen, all the trams are wheelchair friendly.
Most metro stations in Oslo have lifts or ramps that make the trains accessible for the disabled but watch the gap between the train and the platform. On the stations, the trains are announced over the PA system and displayed on screens and trains. On the trains, the stations are announced over the PA system.
Most ferries in Norway are wheelchair accessible. Modern ferries are usually equipped with lifts, and most of the older ones have stair lifts for wheelchairs. Almost all ferries have ramps and handicap toilets available. Some ferry terminals are equipped with special queuing areas for disabled passengers. Using these will ensure that you are directed to the space on board that is best suited for your needs. If the terminal is not equipped with such spaces, the same is often available by contacting members of staff.
While it is not formally required, it is strongly recommended that you call ahead to let the ferry crew know what your needs are.
Please note that special rules apply for Hurtigruten.
As a rule, the express boats that traffic the Norwegian coastline are all wheelchair accessible. The boats between larger coastal cities and towns have toilet facilities for wheelchair users and ramps for getting on and off the boat.
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